Suriname Pass: one platform for booking a whole trip through Suriname
A bilingual travel platform and iOS and Android app where visitors book tours, activities, stays, taxis and car rental, buy a discount pass, and apply for a visa, with a partner portal for the local businesses behind it.
- Client
- Suriname Pass
- Industry
- Travel & Tourism
- Platform
- Web & Mobile
- Location
- Suriname
Project overview
Suriname Pass set out to put everything a traveller needs for a trip through Suriname on one platform. Visitors browse and book day tours, activities, accommodation, taxis and car rental, buy a discount pass that lowers prices across the catalogue, and apply for a visa, in Dutch or English, on the web or in the mobile app. Local tour operators, hotels and venues join as partners and receive their payouts through the platform.
What the client asked for
The whole trip in one place
Tours, activities, stays, taxis, car rental and the visa, instead of a dozen separate sites and phone calls.
A pass that pays for itself
Discount passes with their own benefits, and a pass-holder price shown on every product.
A marketplace for local partners
Let tour operators, hotels and venues list their offers and get paid reliably.
The challenges
Many kinds of booking. A day tour, a taxi, a hotel night, a rental car and a visa application all work differently, yet had to share one cart, one account and one checkout.
Two prices for everything. Every product needed a normal price and a pass-holder price, and passes come in four tiers with different benefits.
Partners with their own rules. Each partner sets its own cancellation policy, which bookings and refunds had to respect.
Two languages, two jurisdictions. Dutch and English throughout, with data handled under the GDPR and Surinamese privacy law.
Our solution
- 01BookA catalogue built around the traveller
- 02PassFour discount passes, from free to all-in-one
- 03Visa & partnersVisa applications and a partner portal
A catalogue built around the traveller
Excursions, activities, accommodation, taxis, car rental and food and drink sit in one catalogue with search by type, date and price. Each product shows its normal price beside the pass-holder price, and bookings are paid fully online and confirmed electronically, with cancellations handled from the traveller's own booking overview.
Four discount passes, from free to all-in-one
Travellers choose between a Free, Connect, Discover or All-in-one pass, from free to €120. Benefits include a selected day tour and activity, an eSIM with 70GB of data for 30 days, maps of Suriname and Paramaribo, and 10% off at restaurants, bars and shops, all managed from an account on the web or in the app.
Visa applications and a partner portal
A guided visa flow takes up to 10 applicants per application through four steps: choose applicants, submit details and documents, processing by certified dealers, and the approved visa. Behind the catalogue, a partner portal lets local businesses join, publish their offers and receive fortnightly payouts for completed bookings.
The results
Suriname Pass now gives visitors a single place to plan, book and pay for their trip, and gives local businesses a channel to reach them.
One cart for the whole trip
Tours, activities, stays, transport and the visa booked and paid in one place.
Pass pricing everywhere
Pass holders see their price on every product, from day tours to helicopter flights.
On the web and in the app
The same bookings and pass on the website and the iOS and Android apps, in Dutch or English.
Reliable payouts for partners
Local businesses publish their offers and are paid fortnightly for completed bookings.
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